Our Privacy Notice, Your Choice

• What information is being collected?

When you visit our website we automatically collect statistical data about usage patterns through the use of cookies. This information does not relate to you as an individual and is collected only to provide us with an understanding of the areas of most interest on our site.

When you contact us by telephone, email or electronic form we collect personal information that is likely to include (but is not limited to) your name, telephone number, email address and your home or work address.

• Who is collecting it?

Your personal information is collected by Fitz Butler-Smith, owner/operator of Dorset Steam Cleaning Services.

• How is it collected?

Your personal information is collected in electronic format by the mobile phone and computer owned by Fitz Butler-Smith.

A back-up copy of the personal information collected by email and electronic form via our website is kept on the same highly secure UK-based server that hosts this website. Strict security procedures are in place for the storage of information on the server to prevent unauthorised access.

Personally identifiable information may also be passed to us should you choose to use our Customer Review form; your email address it will not be made publicly available, but used only to contact you in connection with your Review should we need to. We will publish your name as provided on the form; if you do not wish your full name to be published you are more than welcome to enter your first name only, initials only or some other descriptor.

• Why is it collected?

We collect your personal information in order to contact you in connection with an enquiry you make by telephone, email or electronic form and to provide the services you request from us.

• How will it be used?

The information will only be used for the purposes described above. We do not tolerate spam; we will never send you unsolicited email. Nor will we sell, share or rent any part of your personal information with any third party unless required to do so by law or where in good faith Dorset Steam Cleaning Services believes such action is necessary to comply with a legal process.

• Your choice

If you would like your personally identifiable information to be removed from our database(s) and server, please let us know by emailing Fitz Butler-Smith at info@dorsetsteamcleaning.co.uk

• Online data encryption

This website and your connection to it is covered by an SSL Certificate which creates an https:// URL in your browser’s website address bar; this guarantees that your connection with our website is encrypted and that any information sent between yourself and our server (by email or by electronic form) has not been tampered with or modified.

• Any questions?

If you have any questions about this privacy statement, the personally identifiable data we hold or your interaction with this website, please contact Fitz Butler-Smith at info@dorsetsteamcleaning.co.uk